Webinar Recording: Stop the CSat Nosedive with Chat

Posted: April 2, 2018

I had a fantastic time discussing how live chat can protect against CSat falls with CCW‘s Brian Cantor and Michael Dejager. A great conversation covering technology, best practices, and how top companies are using chat to not only gain competitive advantage but also secure happy and satisfied customers, both now and in the future. Click play to listen!

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