VanSplash Advisory Group Blog Post 1: Background on the group

Posted: January 18, 2019

I’m departing with tradition by starting to blog about stuff that’s not directly about CX or Learning & Development and instead has a different focus – in this case, my work as part of the VanSplash Advisory Group in the city that I live in: Vancouver, Canada. (CX and L&D readers, you may still find my writing on this project interesting as it touches on customer advocacy, VoC, communication strategy and strategies for handling end-user feedback.) Background to VanSplash & The advisory group The creation of this group has come about as part of a rather long and convoluted process….

Read more