From the field: Customer service skills you need today

Posted: October 12, 2018

This Zendesk Relate article includes a snippet about my career path from customer service to learning & training. Just like most other things on Relate, it’s a considered and interesting article with a lot of different angles on career pathing in customer service. Here’s what I contributed, but do click through to check out the entire article, as it’s a great read. Kaye ChapmanĀ entered the…

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