Customer Experience Writer & Trainer.

Customer Service • Call Centers • Learning & Development • Employee Engagement

About MeContact


  • “Kaye is an exceptionally talented learning facilitator with experience and capability in delivering at all levels within an organisation.

    Her creativity, energy and flair with people makes her a joy to work beside and she is often the person I choose to bounce ideas off from.

    A holistic thinker, Kaye is able to think strategically about her learning interventions and is keen to show a direct impact upon business KPIs.”

  • “Kaye is an experienced and respected professional trainer, who brings enthusiasm, creativity and a final product to her work.

    I have had the pleasure of working with Kaye to deliver a major customer website. During this time Kaye has created all our internal training manuals, provided hands on training and
    helped us create a training strategy for the expanding web services we have created.

    Kaye has worked with all levels of the organisation to ensure our senior stakeholders are fully engaged and supportive of any work taking place.”


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