Culture, Customer Experience

Changing times – What CX means to me today

I have been on a long hiatus from social media and business-related blogging. 2020 has been like no other year, and I’ve been thinking a lot about what all this change in the world means for me personally and professionally. Now, I’m digging in again, and I wanted to share where I’m at.

I’ve been trying to articulate my stance on all of this and I think maybe a story helps.

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