Tag: pandemic

Creative Writing, Recognition

MA Professional Education & Training Graduation

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I am extremely happy to have attended my official graduation ceremony from UCL for my MA Professional Education and Training.

Thanks to UCL Institute of Education for putting on a wonderful virtual graduation ceremony to round off a fantastic Masters degree experience!

Attending at 3am over Zoom in my pajamas with a DIY mortar board made out of duct tape by my wonderful partner isn’t quite the way I imagined it would go when I started this degree, but it was a very heartfelt and memorable ceremony that I will remember fondly for always.

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Culture, Customer Experience

Changing times – What CX means to me today

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I have been on a long hiatus from social media and business-related blogging. 2020 has been like no other year, and I’ve been thinking a lot about what all this change in the world means for me personally and professionally. Now, I’m digging in again, and I wanted to share where I’m at.

I’ve been trying to articulate my stance on all of this and I think maybe a story helps.

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Recognition

My 2019 Roundup

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I’ve had a awesome crazy amazing 2019, and I wanted to share a few highlights, personal and professional, that have made my year!

Finished my Masters degree in Professional Education & Training

This degree saw me become a part-time hermit, read so many research papers that I thought my brain would explode, and cry on more than one occasion.

More than anything though it gave me an appreciation for how much of a journey professional learning is. How much learning is irrevocably linked to our egos, identities, and preconceptions. How much we box up and pigeonhole learning into professions and tight areas when really it’s learning along the boundaries between them that’s full of the most tenacious issues. How much learning is vulnerable, and messy, and if you’re doing it properly, it can sometimes make you feel really crappy.

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