Cutting-Edge Customer Experience Ideas from Call Center Week 2017

Posted: March 5, 2018

Customer service is in a huge state of flux. From Chatbots to culture shifts making their mark on the industry, there were a lot of new and important topics for speakers to talk about at this year’s Call Center Week Conference. The conference certainly gave the Comm100 team some food for thought, so we wanted to share these ideas with you. Here’s our top selection of…

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